Pro Capture Support

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Which operating systems are Magewell products compatible with?

Pro Capture Family Supported OS: Windows Windows 7/8/8.1/10/Server 2008/Server 2008 R2/Server 2012/Server 2016 (x86 & x64) and above Linux (supports x86, x64 & ARM architecture) Ubuntu 12.04/14.04/16.04/17.04/17.10 (x86 & x64) CentOS 6.5/7 (x86 & x64) Fedora 25/26/27 (x86 & x64) Red hat 6.5 and above (x86 & x64) Other Linux OS with kernel version 2.6.35 or above Mac OS X 10.9/10.10/10.11 macOS 10.12/10.13 Recommended OS (tested): Windows Windows 7 Ultimate/8.1 Enterprise/10 Enterprise/Server 2008 R2 DataCenter/Server 2012 R2 DataCenter/Server 2016 R2 DataCenter (x86 & x64) Linux Ubuntu 12.04/14.04/16.04 (x86 & x64) Ubuntu 17.04/17.10 (x64) CentOS 6.5/7.2 (x86 & x64) Fedora 25/26 (x64) Red hat 6.5 (x86 & x64) Mac OS X 10.9.5/10.10/10.11.2/10.11.3/10.11.4 macOS 10.12/10.13.2/10.13.3 USB Capture (Plus) Family Supported OS: Windows Windows 7/8/8.1/10/Server 2008/Server 2008 R2/Server 2012/Server 2016 (x86 & x64) Linux (supports x86, x64 & ARM architecture) Ubuntu 12.04/14.04/16.04/17.04/17.10 (x86 & x64) CentOS 6.5/7 (x86 & x64) Fedora 25/26/27 (x86 & x64) Red hat 6.5 and above (x86 & x64) Other Linux OS with kernel version 2.6.35 or above Mac OS X 10.9/10.10/10.11 macOS 10.12/10.13 Chrome OS Recommended OS (tested): Windows Windows 7 Ultimate/8.1 Enterprise/10 Enterprise/Server 2008 R2 DataCenter/Server 2012 R2 DataCenter/Server 2016 R2 DataCenter (x86 & x64) Linux Ubuntu 12.04/14.04/16.04 (x86 & x64) Ubuntu 17.04/17.10 (x64) CentOS 6.5/7.2 (x86 & x64) Fedora 25/26 (x64) Red hat 6.5 (x86 & x64) Mac OS X 10.9.5/10.10/10.11.2/10.11.3/10.11.4 macOS 10.12/10.13.2/10.13.3 Eco Capture Family Supported OS: Windows Windows 7/8/8.1/10/Server 2008/Server 2008 R2/Server 2012/Server 2016 (x86 & x64) Linux (supports x86, x64 & ARM architecture) Ubuntu 12.04/14.04/16.04/17.04/17.10 (x86 & x64) CentOS 6.5/7 (x86 & x64) Fedora 25/26/27 (x86 & x64) Red hat 6.5 and above (x86 & x64) Other Linux OS with kernel version 2.6.35 or above Recommended OS (tested): Windows Windows 7 Ultimate/8.1 Enterprise/10 Enterprise/Server 2008 R2 DataCenter/Server 2012 R2 DataCenter/Server 2016 R2 DataCenter (x86 & x64) Linux Ubuntu 12.04/14.04/16.04 (x86 & x64) Ubuntu 17.04/17.10 (x64) CentOS 6.5/7.2 (x86 & x64) Fedora 25/26 (x64) Red hat 6.5 (x86 & x64) First Generation Capture Device Windows 7/8/8.1/10/Server 2008/Server 2008 R2/Server 2012/Server 2016 (x86 & x64)

Article ID: 000020047

How to change the status image of capture device

Status image: image that will be displayed on screen when there is no signal or unsupported signals. USB Capture Gen 2 Family , USB Capture Plus Family You can use USB Capture Utility V3 to modify the status image. In the Advanced tab page, click the Status image menu to select your preferred one as the status image from Default, Black and Blue. Unplug and plug in the capture device for the change to take effect. If you need to customize the status image, please contact us for further information. Pro Capture Family Go to Download Center > Product Family, select Pro Capture, and then download the driver. After extracting the file, open the Resources folder. The folder consists of three status images as follows: Locking.png NoSignal.png Unsupported.png You can replace the original status image with a custom image. The name, size, and suffix name of the custom image must be the same as the original image. First Generation Capture Device Modify the registry of the capture device Run "regedit" on Windows to open the Registry Editor. Move to Computer\HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Pro Capture Card Name . Double-click HDStatusImageMode and fill Value data with one of these values: 0 (color bar), 1 (blue) or 2 (black). Reboot the capture device In Device Manager, expand Sound, video and game controllers. Locate and right-click the Magewell capture device, and then select Disable device from the context menu. Right-click the capture device again, and then select Enable device from the context menu.

Article ID: 000020019

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