Director Support

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Troubleshooting

How to use DJI OSMO Action 5 Pro on Director device

With Director device paired with the DJI Osmo Action 5 Pro, you can shoot high-definition videos and perform real-time editing, replay, recording, and streaming, enabling free video creation.  DJI Osmo Action 5 Pro can be connected to the Director device via the following ways. Connecting the Osmo Action 5 Pro and Director via RTMP Push Create a RTMP Push scene on the Director device, remembering the streaming address at the bottom of the page when you create it. When the device is connected to multiple networks, it displays multiple URL addresses, including wired, wireless, hotspot, etc.   Open the DJI Mimo app, and ensure it has connected with your Osmo Action 5 Pro. You may refer to the DJI user manual. Slide the bottom menu to "LIVESTREAM", select RTMP, and tap "Start Livestreaming Settings". The app starts preparing to livestream. Wait for about 15 seconds and stay on app screen.   Connect the Osmo Action 5 Pro to the same network as the Director device in "Camera Network Status", enter the RTMP streaming address from the first step, slide the phone page for more settings, tap "Start Livestream" and wait a few moments for the footage captured by your Osmo Action 5 Pro to appear on your Director device.Note: When entering the streaming address, if the camera is connected to a wireless network, you should enter the URL for the wireless network; if connecting to a wired network, you should enter the URL for the wired network; if connecting to the Hotspot of the Director device, enter the URL for the hotspot network. At this point, you can use your Osmo Action 5 Pro to shoot videos, and start editing, recording or streaming on the Director device. When serving as an RTMP source, the Osmo Action 5 Pro supports up to 1080p30.   Connecting the Osmo Action 5 Pro and Director device via a USB-C cable Create a scene on Director device and select a Webcam source, such as WEBCAM1. Connect the USB-C port of Osmo Action 5 Pro to the USB-A or USB-C port of Director device. Select "Webcam" mode on the Osmo Action 5 Pro. The video should appear on Director device at this point. Now, you can use Osmo Action 5 Pro to shoot videos, and start editing, recording or streaming on Director device. When serving as a webcam source, the Osmo Action 5 Pro supports up to 1080p30, in MJPG format.   Connecting the Osmo Action 5 Pro and Director device via a USB-C to HDMI HUB Connect a USB-C HUB to the USB-C port of Osmo Action 5 Pro. Connect the HUB to the HDMI port, such as HDMI 1, of your Director device with an HDMI cable. Create a scene on Director device and select the HDMI 1 source. Then the video should appear on Director device at this point. Now, you can use Osmo Action 5 Pro to shoot videos, and start editing, recording or streaming on Director device. When serving as an HDMI source, the Osmo Action 5 Pro supports up to 1080p60.  

Article ID: 0008020015

Director Plus Multi-Channel Encoding Capability and Typical Configurations

Q1: What is the multi-channel encoding capability of Director Plus? A: Director Plus allows you to configure multiple encoding schemes with different resolutions, frame rates, and bitrates. All encoding schemes can be flexibly assigned to live streaming, recording, and replay. The same encoding scheme can be used simultaneously for streaming, recording, and replay without consuming additional encoding resources. Lower resolutions and frame rates require fewer encoding resources, allowing more concurrent encoding tasks. Q2: How does enabling NDI streaming affect the encoding capability for other services? A: NDI streaming uses dedicated encoding schemes. When NDI streaming is enabled, the encoding resources available for live streaming, recording, and replay will be reduced accordingly.  Q3: What are the typical encoding combinations for different show quality levels? A: Director Plus supports three show quality levels: 2160p (4K), 1440p, and 1080p. Typical encoding combinations for each show quality level are shown below. A maximum of 12 encoding tasks can run concurrently (4 streams, 4 recordings, 4 replays). Note: The combinations below assume ideal operating conditions. Actual performance may vary depending on system load and operating conditions. 4K Show Typical Encoding Combinations Output Parameter 4K60 4K30 1080p60 1080p30 Typical Combination 1 1 1 - - Typical Combination 2 1 - 2 - Typical Combination 3 1 - - 4 1440p Show Typical Encoding Combinations Output Parameter 1440p60 1440p30 720p60 720p30 Typical Combination 1 3 - 1 - Typical Combination 2 3 - - 3 Typical Combination 3 2 2 1 - 1080p Show Typical Encoding Combinations Output Parameter 1080p60 1080p30 540p60 Typical Combination 1 6 - - Typical Combination 2 4 4 - Typical Combination 3 4 - 4   Q4: How are encoding resources consumed at different resolutions and frame rates? A: Different encoding schemes have approximately equivalent resource requirements as shown below. You can refer to these equivalencies to estimate how many encoding tasks can run concurrently. Note that resource consumption relationships are approximate; actual limits are determined by the system. 1 x 4K60 ≈ 2 x 4K30 1 x 4K60 ≈ 4 x 1080p60 1 x 4K30 ≈ 2 x 1080p60 1 x 1440p60 ≈ 2 x 1440p30 1 x 1440p60 ≈ 4 x 720p60 1 x 1440p30 ≈ 2 x 720p60 1 x 1080p60 ≈ 2 x 1080p30 1 x 1080p60 ≈ 2 x 540p60 1 x 1080p30 ≈ 1 x 540p60 Q5: How to select encoding combinations based on your production requirements? A: Lower resolutions and frame rates require fewer encoding resources, allowing more concurrent encoding tasks. Refer to the typical configurations and approximate resource equivalencies above to plan your encoding schemes and achieve the best balance between show quality and the number of concurrent encoding tasks.  

Article ID: 0008020017

How to use an external screen and touchscreen on Director Plus

Q1: How to connect an external screen to Director Plus? A: Director Plus can be connected to external screens through the HDMI OUT 1 and 2 ports. It can also use the USB-C Out port for DP output, to connect an external screen or other devices supporting DP signal. You can go to > Settings > USB Out and then select DP mode. Connect a monitor, HDTV or other device to the HDMI OUT 1/2 port or USB OUT port of Director Plus. The external screen setting page will pop up on the device. Select the content to be displayed on the external screen. Program: output program signal Preview: output preview signal Multi-view: display 8 video boxes showing scene thumbnails at the bottom, and two larger boxes at the top, with the left one showing Preview view and the right one showing Program view. Mirror: duplicate all the elements on the main screen of Director Plus. If it is connected with a touchscreen, you can control the device via the touchscreen, referring to Q2. Loop HDMI: select to loop out the signal from HDMI 1/2/3/4. Loop WEBCAM: select to loop out the signal from WEBCAM 1/2. Loop Stream: select to loop out a stream signal or phone camera signal. Third-party App: select to loop out the signal from a running third-party app. If it is connected with a touchscreen, you can control the app via the touchscreen, referring to Q2. Select the rotation angle to fit for the external screen: rotate 90° to left, or rotate 90° to right. For the third-party app, you can tap +/- to zoom the image. Tap "Resolution" to set the output resolution. It uses auto settings by default. (Optional) Tap  to go to the settings page of HDMI Out or USB Out, to implement more settings. Tap X to go back. To change the settings of the external screen, swipe down from the top-left of the device screen, and then tap External Screen on the Control Center to open the external screen setting window. Or swipe down from the top-right of the device screen to open the external screen setting window. Q2: How to control Director Plus with an External Touchscreen A: When Director Plus is connected to an external touchscreen in Mirror mode, you can control the device directly from the touchscreen. A larger display provides a more comfortable workspace for scene editing, annotation, and other operations. If an app is displayed through the video output, you can also control the app from the touchscreen. Requirements The touchscreen must support driver-free HID multi-touch. Select Mirror or the desired App as the display output. Connect via HDMI OUT Connect the HDMI OUT port on Director Plus to the HDMI input of the touchscreen. Connect the touchscreen's Touch (USB) port to any USB port on Director Plus. If touch functionality does not work, refer to your touchscreen's user manual for any required settings. Connect via USB-C OUT Go to > Settings > USB Out and then select DP mode. Connect the USB-C OUT port on Director Plus directly to the touchscreen using a Type-C to Type-C cable. If your touchscreen is connected through a USB-C adapter, also connect the touchscreen's Touch (USB) port to any USB port on Director Plus. If touch functionality does not work, refer to your touchscreen's user manual for any required settings. Notes Set the touchscreen to full-screen mode. Make sure the touchscreen uses the same display orientation as Director Plus.  

Article ID: 0008020018

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