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How to check the revision of Pro Capture Dual SDI

You can find the revision number on the Pro Capture Dual SDI, as shown in the following figures. Different revisions have different dimensions. 1. Revision C1 Dimension: 116.2 mm x 64.4 mm 2. Revision C2 Dimension: 117.8 mm x 64.4 mm 3. Revision C3 Dimension: 117.8 mm x 64.4 mm

How to set Quad Link 3G SDI signal mode of Pro Capture SDI 4K Plus

It supports diver 4168 and later. Run "regedit" on Windows to open the Registry Editor. Move to Computer\HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\ProCapture\Pro Capture Card Name\Board X, Channel X. Create a new DWORD key named “QuadSDIConvMode”. The optional value are: 0 - auto detect, 1 - fix to 2SI mode, 2 -fix to SQD mode. Reboot the PC to make the change take effect.

MacOS can't recognise devices after installing the new driver of Pro Capture

On some Mac computers with older drivers of Pro Capture series installed, when upgrading the capture card to V1.4.44 and above drivers, the system fails to recognise the device after successful installation. Problem Cause:On the Mac computer where the old version of the driver has been installed, the system has cached information about the old version. You need to manually delete the cached information about the old version before the new version of the driver can be loaded normally. Solution Steps: Turn on the Mac computer in recovery mode.Note: It is recovery mode, not safe mode. Enter the following command in recovery mode:kmutil trigger-panic-medic --volume-root /Volumes/<YourVolumeName><YourVolumeName> refers to the name of the partition where MacOS is installed.  

Magewell USB Port Version and Corresponding Speed

Magewell devices support various USB port versions. The following is a comparison table of each version and its corresponding speed. USB Port Version Speed Alternative Name USB 3.0 5 Gbps USB 3.2 Gen 1x1, USB 3.1 Gen 1, SuperSpeed USB USB 3.1  10 Gbps USB 3.2 Gen 2x1, USB 3.1 Gen 2, SuperSpeed+ USB 10 Gbps USB 3.2  20 Gbps USB 3.2 Gen 2x2, SuperSpeed USB 20 Gbps