Usb Capture Support

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Use USB Capture HDMI 4K Plus to capture video at 2560x1440p144

Scenario Some monitors have a resolution and refresh rate of 2560x1440p 144Hz. This article offers gamers who use such monitor a solution for live streaming or recording. Devices A computer for streaming/recording A monitor that supports 2560x1440p 144Hz An EDID bin file that provided by Magewell ( Click here to download) One USB Capture HDMI 4K Plus Solution Ⅰ Hardware requirement: the computer graphics card can at least simultaneously output two channels of HDMI signals 1. Connect devices Connect the capture device with the streaming computer and make sure the device works. Connect the output of the graphics card to the capture device and monitor respectively via HDMI cables. 2. Set the display properties In the graphics card control panel, set the resolution to 2560x1440 and refresh rate to 144 Hz. 3. Set the display mode of multiple monitors In the system display settings, enable the duplicate/mirror display mode of multiple monitors. The following figures shows the display settings on Windows, MacOS, and Ubuntu respectively. Windows MacOS Ubuntu 4. Configure the capture device Use USB Capture Utility V3 to import the EDID provided by Magewell. Relevant Topic: Use USB Capture Utility V3 to edit EDID Solution Ⅱ Hardware limitation:the computer graphics card can only output one channel of HDMI signals 1. Connect devices Connect the capture device with the streaming computer via an USB cable; connect the output of the graphics card with the input of the capture device via an HDMI cable; connect the LOOP THRU interface of the capture device with the monitor via an HDMI cable. 2. Set the display properties In the graphics card control panel, set the resolution to 2560x1440 and refresh rate to 144 Hz. 3. Configure the capture device Use USB Capture Utility V3 to import the EDID provided by Magewell. Relevant Topic: Use USB Capture Utility V3 to edit EDID

Article ID: 002020041

How to check the serial number of Magewell products

This topic describes how to check the serial number of various Magewell product series. Pro Capture Family, Eco Capture Family USB Capture (Plus) Family Ultra Stream / Ultra Encode Family Pro Convert Family Pro Capture Family, Eco Capture Family Method 1: On device package Find the serial number on the package of your capture card. Method 2: On device The stickers on the capture card are printed with serial number and P/N code. The first set of code is the serial number. Method 3: Through driver panel (for Windows) Call the driver panel of capture card. Enter the Info tab page to view the Serial number. Method 4: Through command line (for Linux) Run the following command in the Terminal to view the device information. For Pro Capture card, run: mwcap-info -i For Eco Capture card, run: mweco-info -i Under Device, view the Serial number. USB Capture (Plus) Family Method 1: On device package Find the serial number on the package of your capture device. Method 2: On device Check for the product serial number (S/N) at the back of your capture device. Method 3: Through USB Capture Utility This method applies when only one USB Capture is connected to the host. On the host to which USB Capture is connected, open USB Capture Utility V3. If multiple USB Capture devices are connected to the host, select a device at the top of USB Capture Utility. Enter the Info tab page to view the Serial number. Ultra Stream / Ultra Encode Family Method 1: On device package Find the serial number on the package of Ultra Stream / Ultra Encode. Method 2: On device Find the serial number on the back of your device. Method 3: Through Web UI Log in to the Web UI of your device. Access the About tab page, and check Serial Number in the About area. Pro Convert Family Method 1: On device package Find the serial number on your device package. Method 2: On device Find the serial number on the back of your device. Method 3: Through Web UI Log in to Pro Convert Web UI. Enter the Dashboard tab page, and then view the Serial number under the Pro Convert category.

Article ID: 000020003

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