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Video capture software can't find video capture device after changing the color format in USB Capture Utility V3 (Mac)

Article ID: 202050039 USB Capture Gen 2 Family , USB Capture Plus Family

In the Advanced tab page of the USB Capture Utility V3 (Mac), moving certain color format to the first place in the applied list (the list in the left) can cause failure of finding the video capture device in the capture software, though audio capture device can still be found. Please do not place such color space in the first place of the applied list when setting color format.


Involved products and color formats are as follows:

Color Format Error Table

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