Knowledge Base Gen 1 Content

When I use the computer's graphics card as the input source, the actual resolution of the output video is different from the resolution I set

Article ID: 000050057 Pro Capture Family , USB Capture Gen 1 Family , USB Capture Gen 2 Family , USB Capture Plus Family , Eco Capture Family , First Generation Capture Device

To solve the problem, open the control panel of the graphics card, and then set the Scaling to Customize Aspect Ratio.
Control panel of the graphics card

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