Knowledge Base Eco Capture Content

Microphone audio is lost when I capture HDMI video from a camera

Article ID: 000050027 Pro Capture HDMI , Pro Capture Dual HDMI , Pro Capture Quad HDMI , Pro Capture AIO , Pro Capture Mini HDMI , Pro Capture DVI , Pro Capture Dual DVI , Pro Capture HDMI 4K , Pro Capture HDMI 4K Plus , Pro Capture HDMI 4K Plus LT , Pro Capture AIO 4K , Pro Capture AIO 4K Plus , USB Capture HDMI Gen 2 , USB Capture AIO , USB Capture HDMI Plus , USB Capture DVI Plus , USB Capture HDMI 4K Plus , Eco Capture Dual HDMI M.2 , Eco Capture HDMI 4K M.2

Many cameras' HDMI signals do not embed audio input from the microphone. Please consult your camera manufacturer to confirm whether the HDMI signal of your camera model contains audio data.

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