Knowledge Base Usb Capture Plus Content

How to deal with audios captured by USB Capture (Plus) devices are all noises

Article ID: 002050053 USB Capture Gen 1 Family , USB Capture Gen 2 Family , USB Capture Plus Family

USB3.1
Audio
noise

If you are experiencing audio issues while using USB Capture Device, follow the steps below.

  1. Check whether the USB Capture Device is connected to a USB 3.1 port on your PC.
  2. If yes, please check with your PC brand manufacturer or PC motherboard manufacturer for the latest USB 3.1 updates.
  3. If no, or the audio issue remains after the update, please contact us for further information.

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