How to Distinguish Between Knockoff and Genuine Magewell Products

Date: 2016-09-02 10:33

This article describes methods to identify known knockoffs and how to avoid buying knockoffs.

Knockoff Type 1:

The serial number begins with MM. There is date mark sticker on the card. The appearance is very similar to the Magewell First Generation cards (model names begin with XI). They are often sold as “Magewell products” or “OEM products of Magewell”.

How to identify:Check the serial number closely. Contact Magewell Sales Team to verify the serial number.

Cinque Terre

Knockoff Type 2:

No Magewell trademark/logo. No CE, FCC on the back of the housing. No serial number. The appearance is extremely similar to the genuine products, which is an infringement to the appearance design patent of Magewell. They are often sold as “Magewell products” or “OEM products of Magewell”.

How to identify:All the Magewell USB Capture dongles have CE, FCC and the serial number on the back. If any of the three is missing, the product is not genuine.

Cinque Terre

Knockoff Type 3:

The appearance is very similar to Magewell USB Capture, which is an infringement to the appearance design patent of Magewell. They are sold as “Magewell products” or the sales staff use ambiguous and misleading language to make customers feel they are Magewell products.

How to distinguish:Check against the official product image and size in the technical specification. Check the serial number closely. Contact Magewell Sales Team to verify the serial number.

Cinque Terre

Users can check whether the product they have are genuine or not in three ways.

  1. 1.Check closely against the official product image and size in the technical specification, especially the logo, capture interfaces and elements on the PCB board.
  2. 2.Install the product on the computer and run Capture Express developed by Magewell(currently not supporting 4K cards). If the software can recognize the device, the product is genuine.
  3. 3.Contact Magewell Sales Team to verify the serial number. This is the most reliable way.

How to ensure you buy the genuine Magewell product:

  1. 1.Buy from Magewell authorized resellers/distributors or Magewell Sales Team.
  2. 2.Ask the seller to provide the serial number of the product which will be sold to you and send to Magewell Sales Team for verification.
  3. 3.Magewell keeps a stable pricing system. If the price is too low, it is not likely to be genuine. For your reference, the MSRP of USB Capture HDMI/SDI is 299 USD(FOB China). For MSRP of other products, please contact Magewell Sales Team.